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The Matt Keller Leadership Channel

Jun 27, 2016

In this episode of The Summer Interview Series Matt Keller speaks with legendary Sports Executive, Pat Williams. Pat is the Founder and Senior Vice President of the NBA’s Orlando Magic. He has been involved in professional sports from more than 50 years, and is a motivational business speaker, and author of 100...


Jun 23, 2016

In Part 2 of Matt Keller’s Summer Interview Series with John DiJulius, he shares the importance of having a Customer Service Vision Statement. Listen to gain valuable tools for training your employees to effectively interact with every customer. Discover how to make statements and display signage without...


Jun 20, 2016

In this episode of The Summer Interview Series Matt Keller has a conversation with John DiJulius, author of The Customer Service Revolution! He is the leading authority on world-class customer service. John DiJulius has helped to improve the customer service experience for multiple companies including Lexus, Ritz...


Jun 16, 2016

In part 2 of The Summer Interview Series with Matt Keller learn wisdom from best selling author and Walt Disney Resorts former Executive VP of Operations, Lee Cockerell. His lifetime in the hospitality industry provides a wealth of insight into the importance of customer service and keys to successful...


Jun 13, 2016

In this episode of our Summer Interview Series Matt Keller speaks with best selling author and Walt Disney Resorts former Executive VP of Operations, Lee Cockerell. His years of experience have made him an expert on the topics of leadership, time management and customer service. Discover value-adding...