Jun 20, 2016
In this episode of The Summer Interview Series Matt Keller has a conversation with John DiJulius, author of The Customer Service Revolution! He is the leading authority on world-class customer service. John DiJulius has helped to improve the customer service experience for multiple companies including Lexus, Ritz Carlton, Chick-fil-A, Starbucks and Harley Davidson. Listen to learn why great customer service is often lacking as well as how to create an unforgettable experience for your customers.