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The Matt Keller Leadership Channel

Jun 23, 2016

In Part 2 of Matt Keller’s Summer Interview Series with John DiJulius, he shares the importance of having a Customer Service Vision Statement. Listen to gain valuable tools for training your employees to effectively interact with every customer. Discover how to make statements and display signage without negative cues for your customer. And learn action steps you can take that will make customers love your organization!